{"id":1516,"date":"2024-04-01T00:14:41","date_gmt":"2024-03-31T22:14:41","guid":{"rendered":"https:\/\/alalbalingerie.comm\/?page_id=1516"},"modified":"2024-04-01T00:14:42","modified_gmt":"2024-03-31T22:14:42","slug":"politica-de-garantias","status":"publish","type":"page","link":"https:\/\/alalbalingerie.com\/index.php\/politica-de-garantias\/","title":{"rendered":"POL\u00cdTICA DE GARANT\u00cdAS"},"content":{"rendered":"\n<p><strong>POL\u00cdTICA DE GARANT\u00cdAS<\/strong><br><br>El periodo de validez de la garant\u00eda para nuestros productos es de 60 d\u00edas a partir de la fecha en que se recibe el pedido. Despu\u00e9s de este plazo, no se aceptar\u00e1n reclamaciones relacionadas con la mercanc\u00eda.<\/p>\n\n\n\n<p>Cualquier reclamo por garant\u00eda despu\u00e9s de haber utilizado la prenda ser\u00e1 evaluado por nuestro departamento de atenci\u00f3n al cliente, el cual proporcionar\u00e1 una respuesta en un plazo m\u00e1ximo de 15 d\u00edas h\u00e1biles.<\/p>\n\n\n\n<p>En el caso de que la prenda sea susceptible de ser reparada, se llevar\u00e1 a cabo dicha reparaci\u00f3n; de lo contrario, se proceder\u00e1 al cambio del producto.<\/p>\n\n\n\n<p><strong>PROCEDIMIENTO PARA INFORMAR UNA GARANT\u00cdA:<\/strong><\/p>\n\n\n\n<p>Deber\u00e1s enviarnos un correo electr\u00f3nico a la direcci\u00f3n ventas@alalbalingerie.com y en el asunto deber\u00e1s incluir el siguiente texto: \u00abGARANT\u00cdA FACTURA #(aqu\u00ed colocas el n\u00famero de tu factura)\u00bb. En el cuerpo del mensaje, deber\u00e1s proporcionar tus datos personales, explicarnos la raz\u00f3n de tu reclamaci\u00f3n y adjuntar una o varias fotos que muestren el problema con la prenda.<\/p>\n\n\n\n<p>Una vez que recibamos tu correo electr\u00f3nico, enviaremos la informaci\u00f3n al departamento de calidad, donde se evaluar\u00e1 la situaci\u00f3n y se te indicar\u00e1n los pasos a seguir.<\/p>\n\n\n\n<p>Es importante se\u00f1alar que, sin perjuicio de lo anterior, la garant\u00eda legal del producto se regir\u00e1 por lo establecido en el Estatuto del Consumidor (Ley 1480 de 2011).<\/p>\n","protected":false},"excerpt":{"rendered":"<p>POL\u00cdTICA DE GARANT\u00cdAS El periodo de validez de la garant\u00eda para nuestros productos es de 60 d\u00edas a partir de la fecha en que se recibe el pedido. Despu\u00e9s de este plazo, no se aceptar\u00e1n reclamaciones relacionadas con la mercanc\u00eda. Cualquier reclamo por garant\u00eda despu\u00e9s de haber utilizado la prenda ser\u00e1 evaluado por nuestro departamento [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1516","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>POL\u00cdTICA DE GARANT\u00cdAS - Al Alba Lingerie<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/alalbalingerie.com\/index.php\/politica-de-garantias\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"POL\u00cdTICA DE GARANT\u00cdAS - Al Alba Lingerie\" \/>\n<meta property=\"og:description\" content=\"POL\u00cdTICA DE GARANT\u00cdAS El periodo de validez de la garant\u00eda para nuestros productos es de 60 d\u00edas a partir de la fecha en que se recibe el pedido. 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